Effective Date: 1st jan 2022

Thank you for choosing Frames Digital Pvt Ltd. We are dedicated to ensuring that your experience with our services is as seamless and enjoyable as possible. This Delivery and Returns Policy outlines our procedures for the delivery of products and our approach to returns. By using our services, you agree to the terms and conditions set forth in this policy.

Delivery Information:

1. Delivery Options: We offer various delivery options to cater to your needs. You can select your preferred delivery method during the ordering process.

2. Delivery Areas: We deliver to most locations in India. Please check our website for the availability of our services in your area.

3. Delivery Timeframes: The estimated delivery time will be provided during the ordering process. While we make every effort to meet these timeframes, they are approximate and not guaranteed.

4. Delivery Charges: The cost of delivery varies depending on the location and the selected delivery option. You can find the applicable charges on our website.

5. Delivery Tracking: You can track the status of your delivery through our website or by contacting our customer service team.

6. At Frames Digital Pvt Ltd, we understand the importance of a reliable and efficient delivery process. We are committed to delivering your orders in a timely and convenient manner. To provide clarity and transparency, our standard delivery timeline falls within the range of 2 to 7 days from the date of order confirmation. Here's what you can expect from our delivery process:

Returns and Refunds:

1. Returns Policy: We want you to be satisfied with your order. If you are not happy with your purchase, you may return it according to the conditions outlined in this policy.

2. Return Eligibility: To be eligible for a return, the product must be in its original condition, unused, and in the original packaging.

3. Return Request: To initiate a return, please contact our customer service team within 5 days of receiving your order.

4. Return Process: Our customer service team will guide you through the return process, which may include providing photographs of the product or other relevant information.

5. Refund Upon the receipt and inspection of the returned product, we will process your refund within 5 business days. Please note that the time it takes for the refund to appear in your account may vary depending on your financial institution's policies and processing times. We appreciate your patience and understanding during this settlement period.
   
    

Cancellations:

If you wish to cancel an order, please contact our customer service team as soon as possible. Cancellation may be possible before the order is dispatched. However, once the order is in transit, it cannot be canceled.

Contact Us:

If you have any questions or concerns regarding our Delivery and Returns Policy, please reach out to us:

framesdigital2018@gmail.com

Changes to Policy:

We may update this Delivery and Returns Policy periodically to reflect changes in our practices or legal requirements. When we do, we will revise the "Effective Date" at the top of the policy.